Frequently Asked Questions
Common questions about the platform, deployment, and contracts.
What is Black Fortress?
An autonomous, military-grade cyber defense platform that combines adaptive intelligence, deception, and self-healing infrastructure for high-risk environments.
How does the adaptive intelligence layer work?
Behavioral fingerprinting, threat signatures, and an ML feedback loop continuously refine defense posture as traffic patterns evolve.
Do you offer a free trial?
We offer a structured demo via the contact form. Enterprise customers can request a sandbox tenant.
What regions are supported?
Cloud-only deployments are supported globally. Saudi Arabia and the broader GCC region are first-class targets with localized content and partner programs.
Is data encrypted at rest and in transit?
Yes. Tenant data is isolated, encrypted at rest, and transported over TLS 1.2+. Production deployments enforce strict tenant isolation.
Can I integrate Black Fortress with my SIEM or SOAR?
Yes. The public API and webhook surface allow forwarding awareness events, defense decisions, and fixer incidents into existing SIEM/SOAR pipelines.
What is the SLA?
Standard plans target 99.9% availability. Enterprise contracts negotiate tighter SLAs and dedicated incident response.
How do I cancel a subscription?
Customers manage subscriptions through the Stripe customer portal. Cancellations take effect at the end of the current billing period.
More questions? Visit contact.